News Courtesy of SearchEngineLand.com:
Over time, Google Assistant will become increasingly transactional on smartphones, smartwatches and Google Home. And while many marketers still express skepticism about the viability and mainstream potential of virtual assistants as a search alternative or a commerce platform, it’s going to happen.
As a case-in-point, today Google is rolling out an improved movie-ticket buying experience with Fandango. You can already do a 1.0 version of this. However, Google will now facilitate the transaction entirely with voice, as opposed to using both voice and touch
Maybe I’ll get some flak for saying this, but I don’t care. I really despise smart assistants. Amazon, Google, Apple and Microsoft all have their own brand of assistants. Sure, you may be able to complete a task faster with voice than with manual input, but is it really necessary?
Given the right circumstances, they can be a great asset. People with disabilities and handicaps can get information quickly and easily. For everyone else though, why don’t we just use the smartphones that are pretty much glued to us 24/7.
I guess I have some trust issues with AI. When I place an order, I like to review all the details before submitting my purchase. Saying “Alexa, order Avengers tickets” just doesn’t seem like something I’ll ever do. When I think about it, it is kind of ironic. As a kid, I embraced technology of all forms and looked forward to what the future held. These days, I feel like the old man raising his fist at rowdy children crossing his lawn. I can’t help but laugh at that!